Support¶

FAQ¶

It said “This account has already been linked to another LINC Biz team. Please close this window.”: Another LINC Biz team is already connected to Zoom. If you want to integrate with Zoom in a new LINC Biz team, please deactivate the integration in the currently integrated team.
It said “If the email address are different, your LINC Biz account cannot be linked to your Zoom account.”: If the email address of the LINC Biz system administrator who is currently logged in is different from the email address of the Zoom account you are trying to link, the link will not work.

It said “Go to the Zoom menu in the System Console and link your Zoom account.”: The linkage settings with Zoom have not been completed. Please configure the linkage settings from the system console.
It said “The link with zoom is not completed. Please contact your team admin.”: The Zoom integration has not been completed by the LINC Biz system administrator.
It said “Zoom doesn’t seem to have the same account as LINC Biz. Please contact your team admin.”: The LINC Biz ID you are logged in with does not exist in your linked Zoom account. Please add the same ID to your Zoom membership.
It said “One or more Zoom licenses are reqired to use this feature.”: There is no paid license agreement for Zoom, please add a paid license agreement for Zoom.